Privacy Policy

Introduction

Welcome to Sheree’s Grooming (“we,” “us,” or “our”). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://shereesgrooming.com.au/ or use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Schedule an appointment
  • Fill out a contact form
  • Subscribe to our newsletter
  • Contact us via phone or email

Personal Information May Include:

  • Contact Information: Name, email address, phone number, and physical address.
  • Pet Information: Your pet’s name, breed, age, health conditions, and vaccination status.
  • Payment Information: Credit/debit card details and billing information.
  • Website Usage Data: IP address, browser type, pages visited, and other analytical data collected via cookies.

2. How We Use Your Information

We use the collected information for various purposes:

  • Service Delivery: To schedule appointments and provide grooming services.
  • Communication: To respond to inquiries, send confirmations, and provide updates.
  • Payment Processing: To process payments for services rendered.
  • Marketing: To send promotional materials, special offers, and newsletters (you may opt-out at any time).
  • Improvement of Services: To analyze data and enhance our website and services.

3. Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our website, conducting our business, or providing services to you (e.g., payment processors, email marketing services), provided they agree to keep your information confidential.
  • Legal Obligations: When required by law or to protect our rights, comply with legal proceedings, or respond to lawful requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:

  • SSL Encryption: Our website uses Secure Socket Layer (SSL) technology to encrypt data during transmission.
  • Access Control: Personal information is accessible only to authorized personnel who require access for business purposes.
  • Data Storage: Secure storage solutions are implemented to safeguard your data.

However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website performance.

  • Cookies: Small data files stored on your device. You may choose to refuse cookies, but some website features may not function properly.
  • Analytics: We may use third-party analytics tools (e.g., Google Analytics) to collect information about website usage.

6. Your Rights and Choices

  • Access and Correction: You may request access to or correction of the personal information we hold about you.
  • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
  • Deletion: You may request the deletion of your personal information, subject to legal obligations.

To exercise these rights, please contact us at:

7. Retention of Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, or country where data protection laws may differ. By providing your information, you consent to such transfers.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe your child has provided us with personal information, please contact us to request deletion.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us: